Privacy Policy

Introduction

Core Inspection ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

Contact information (name, email address, phone number, company name)
Account credentials when you register for our services
Communications you send to us (support requests, feedback, enquiries)
Information submitted through forms on our website

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
General location data (country, region)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send promotional communications (you can opt out at any time)
Respond to your comments, questions, and support requests
Monitor and analyse trends, usage, and activities on our website
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist us in operating our website and services
To comply with legal obligations or respond to lawful requests
To protect the rights, property, and safety of Core Inspection, our users, or others
In connection with a merger, acquisition, or sale of assets (users will be notified)
With your consent or at your direction

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: sales@coreinspection.com
Phone (Australia): +61 (3) 8657 5593
Phone (New Zealand): +64 (9) 973 5145