The company
All About Lifting & Safety is a lifting and rigging service provider based in Queensland, Australia. A multi-technician operation serving industrial clients across the state, they perform thorough examinations and inspections on lifting equipment, rigging gear, and height safety systems.
Before Core
“Administrative constraints were holding us back...” — in their words
Customers waited a week for inspection reports, and those reports frequently needed corrections before they could go out. Manual paperwork slowed billing and revenue collection. The administrative load had become the ceiling on the business — expansion stalled not for lack of demand, but for lack of admin capacity.
What runs on Core
All About Lifting & Safety implemented Core to digitise the entire inspection workflow — from scheduling and field work to certificate delivery and invoicing:
- Mobile inspection app for technicians with offline capability
- Automated PDF certificate generation and delivery
- Digital equipment registers for all customers
- Streamlined job scheduling and assignment
- Integration with existing business processes
The results
The transformation was immediate and measurable. Report turnaround went from weekly to instant, rework dropped 99%, and billing delays were eliminated entirely. Technician utilization climbed 70% — and with the admin ceiling gone, revenue grew 33% in a single year.
“Admin constraints eliminated. Business expansion fueled by operational efficiency.”